Summary of main points
We at LYOSPOT respect your right to privacy and are committed to providing clear and honest information to explain how we use the information you give us.
We understand that legal documents such as privacy policies can be difficult to understand. For that reason, we have provided this short overview of the policy to highlight the main points that you should know about.
Overview of our privacy policy are as follows:
- We use your personal information to allow us to provide the services you ask us for.
- We only share your information with other companies if this is necessary to provide our service to you (for example, to deliver products we need to share your address with a delivery service). We share the minimum amount of information for the relevant purpose. Those we share your information with are not allowed to use it to try to sell their own services to you.
- We do not tolerate spam
- We will not sell your information to anyone for any reason.
Please read this privacy policy carefully. By using our website and services you are confirming that you agree to the terms of this privacy policy. If you do not agree to this privacy policy, do not use our website or services.
This privacy policy also applies if explicit reference is made to it via a link or in a similar manner, e.g. on websites of partners on which services from LYOSPOT are offered.
Information we collect
We collect personal information from you in a number of ways, mainly when you buy goods or services and from the way you use our website. This personal information includes your name, address, email address and phone number. We use this personal information to help us meet your order, deliver the goods and services to you and to give you the information you need to track your order.
We use this information, as well as the other information we collect about you, to improve the quality of our website and services, as well as improving the personal information we hold about you. This helps us to build a profile of you.
Our service providers
Sometimes we use other organizations (service providers) to help us provide our services and improve them, including: delivering your orders and providing emails or texts so you can track your order and helping us to analyze anonymous information about customers.
Where we need to share information with our service providers, we give them only the minimum amount they need to provide services to us and you. Those we share your information with are not allowed to use it to try to sell their own services to you.
When using our website
We may collect information about you as you are using our website, such as information about your browser, which areas of our website you visit and what links you click on.
Cookies
Our website uses cookies to distinguish you from other users of our website. This improves your experience of browsing our website and also allows us to improve our website.
Giving information to third parties
As well as sharing your information with our service providers to help us provide our products and services to you, we may give your personal information to others (third parties) in the following circumstances:
If we have to provide or share your personal information in order to: meet any legal obligation or a request from a court or the police; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of us, our customers or others.
This may involve sharing information for the purposes of preventing fraud, carrying out identity and age-related checks, and reducing credit risks.
Our website may contain links to third parties’ websites. We are not responsible for the privacy practices or content of those websites.
This privacy policy applies only to personal information we collect from you through our website or in our dealings with you. We recommend that you check the privacy and security policies of every website you visit.
Security
The security of your personal information is very important to us, and we take all appropriate security
measures (including physical, electronic and procedural measures) to help protect it from being seen or shared by people or organizations not authorized to receive it.
When sending your personal information to a third party in order to provide goods or services you have ordered through our website, we use reasonable ways of keeping your personal information secure. Despite this commitment, we will not be liable if information transmitted over the internet is revealed, altered or misused.
Your Responsibilities
We go to great lengths to protect all of your information on our Site. In order to help us maintain the security of your personal information, we ask that you do not share your password with anybody. Sharing your password could put your personal information with us at risk. If you lose control of your password or you think that somebody has obtained unauthorized access to your account, immediately change your password. We employ industry accepted standards in protecting your personal information during your use of the Site and have established physical and electronic safe guards to protect your information.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the internet or method of electronic storage is 100% secure. We cannot and do not guarantee that your information will not suffer unlawful or unauthorized destruction, loss, alteration, disclosure or access. By using our Site, you acknowledge these risks.
If you think any information, we hold about you is incorrect, please let us know. If you have any questions, contact us.